Last Updated: July 2026

At Hardinge Photography, we are committed to protecting your privacy and handling your personal information with care, respect, and compliance under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (https://hardingephotography.com.au/), book a session, or interact with us.

1. Information We Collect
We collect information that is necessary to provide you with high-quality photography services, manage your bookings, and deliver your final products. This includes:

Identity & Contact Details: Your name, email address, phone number, physical address, and billing address.

Session & Event Details: Dates, locations, schedules, and names of family members or participants relevant to your shoot (e.g., wedding party details or family member names).

Payment Information: Financial details required to process payments securely via our third-party payment processors (we do not store your full credit card details on our servers).

Visual Data: The photographs, digital images, and video captured during our photography sessions.

Digital Data: IP addresses, browser types, and usage data collected automatically via cookies and analytics tools when you navigate our website.

2. How We Collect Your Information
We collect personal information directly from you when you:

Fill out a contact form, inquiry form, or questionnaire on our website.

Communicate with us via email, phone, social media, or in person.

Sign a photography contract or agreement.

Subscribe to our newsletter or enter a giveaway/promotion.

Interact with our digital platforms (via cookies and website analytics).

3. How We Use Your Information
We use the information we collect to run our studio effectively and deliver a seamless experience. Specifically, we use it to:

Respond to your inquiries and provide quotes.

Schedule, prepare for, and conduct your photography sessions.

Process payments, issue invoices, and fulfill orders for digital galleries, wall art, prints, and heirloom albums.

Deliver online client proofing and download galleries.

Send you essential updates regarding your booking, as well as occasional marketing communications or exclusive offers (which you can opt out of at any time).

Improve our website functionality and client experience.

4. Image Use, Portfolio, and Marketing
Photography inherently involves the collection of visual data.

Client Galleries: Images captured during your session are stored securely in digital galleries for proofing, selection, and delivery.

Promotional Use: We love sharing the beautiful stories we capture. However, we respect your privacy. We will only use your images for our professional portfolio, website, social media, or marketing materials in accordance with the model release and promotional permissions outlined in your signed client contract. If you wish to keep your session entirely private, please discuss this with us prior to your shoot.

5. Sharing and Disclosing Your Data
We do not sell, rent, or trade your personal information. We only share your data with trusted third-party service providers who help us run our business, such as:

Studio Management & Booking Software (to manage contracts, invoicing, and scheduling).

Online Gallery Platforms (to deliver your digital images safely).

Professional Print Labs & Album Manufacturers (to fulfill your tangible print and wall art orders).

Payment Gateways (to securely process your credit card or bank payments).

Website Analytics & Email Marketing Platforms (to understand website traffic and send newsletter updates).

Note: Some of these cloud-based service providers may host data on secure servers located outside of Australia. We ensure these providers maintain strict data security standards.

6. Data Security and Retention
We take reasonable technical steps to protect your personal data from misuse, loss, unauthorized access, modification, or disclosure. This includes secure password protections, encrypted client galleries, and limiting data access to necessary studio operations.

We retain your personal information and image files for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal and tax obligations, or satisfy archiving guidelines for client re-orders.

7. Your Rights and Access
You have the right to request access to the personal information we hold about you, or to ask that we correct any inaccuracies. You can also request that we delete your personal contact data from our marketing lists at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

8. Cookies and Third-Party Links
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though it may affect how certain parts of the site function. Our website may also contain links to external sites (such as vendor features or client sites); we are not responsible for the privacy practices of those external platforms.

9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. Any updates will be posted directly to this page with an updated "Last Updated" date.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please reach out to us:

Hardinge Photography

Email: [email protected]

Location: Albury, Australia

Privacy Policy